Zen Custom Memberships
At Zen, we believe confidence starts with healthy, well-cared-for skin.
Our skin and wellness memberships are designed to deliver real results over time — combining consistency, expert care and treatments tailored to your individual needs. While we’ve curated a selection of memberships to guide you, we also offer fully customisable options to suit your goals and lifestyle.
Whether you’re looking to relax, restore or transform your skin, each membership is thoughtfully structured to support your journey.
To make things simple, memberships are available via weekly, fortnightly or monthly direct debit, giving you a seamless way to prioritise your skin and wellbeing.
Our memberships typically run over 6 to 12 months and include access to exclusive member-only perks, promotions and treatment upgrades.
We’ve partnered with Aglow, a trusted and accredited provider, to manage all membership payments securely and efficiently.
TREAT
Blissful Facial Membership
Escape into pure tranquillity with our blissful facial membership. Designed to calm the mind, nourish the skin and restore balance, blending gentle techniques with soothing aromas to melt away stress and tension.
Prioritise your well-being and let serenity become part of your routine.
6 × 60-minute treatments
Treatments are 4 weeks apart.
Tension release
Radiant skin
Soothing aromas to calm the mind
Your membership includes:
10% off full priced retail
5% off all other treatments
Priority booking
Investment:
Weekly cost - $31.15 + surcharge
Membership value - $810 + surcharge
CORRECT
Corrective Facial Membership
A results-driven approach to improving and maintaining your skin. Designed to clear, refresh and improve skin tone and texture – targeting all skin types.
6 × 45-minute treatments
Treatments are 4 weeks apart.
Your skin expert will choose from:
Dermaplaning
Microdermabrasion
Enzymatic treatments
Ultrafusion
Upgrade to skin needling for $150
Your membership includes:
10% off full priced retail
5% off all other treatments
Priority booking
Investment:
Weekly cost - $39.23 + surcharge
Membership value - $1020 + surcharge
ELEVATE
A great kickstart to correct and maintain your skin journey. Designed to clear, refresh and improve skin tone and texture – targeting all skin types.
6 × 60-minute treatments
Treatments are 4 weeks apart.
Skin needling
Advanced layered peels
Nanofusion & Ultrafusion
Radiance pro Facial
Support your skin between treatments with an enzyme or LED session for $50
Your membership includes:
10% off full priced retail
5% off all other treatments
Priority booking
Investment:
Weekly cost - $69.23 + surcharge
Membership value - $1800 + surcharge
WELLNESS
Massage Membership
A consistent approach to feeling your best, with regular massage treatments designed to reduce stress and ease tension. Enjoy regular treatments designed to reduce stress, ease tension and help you feel your best.
6 × 60-minute treatments
Treatments are 4 weeks apart.
Full body massage targeting your concerns
Ultimate relaxation of the mind and body
Complimentary express facial treatment
Your membership includes:
10% off full priced retail
5% off all other treatments
Priority booking
Investment:
Weekly cost - $24.23 + surcharge
Membership value - $630 + surcharge
Zen Membership Options
Start your wellness journey by securing your Zen Medi Spa & Wellness Membership directly at Zen. We will help you organise your bookings and payments with us for a seamless experience of rejuvenation and relaxation.
Skin Membership Terms & Conditions
Membership Basics
Definition and Scope
Membership refers to the commitment to pay for services offered within an agreed duration.
"You or your" refers to the member holding the Zen Medi Spa & Wellness Membership package.
Booking and Appointments
Scheduling and Cancellations
Appointments and bookings are agreed upon times between the member and Zen Medi Spa.
Efforts to accommodate booking times, with advance booking encouraged.
Fees for cancellations without 24 hours notice or no-shows.
Payments and Terms
Payment Terms
Membership commences on the billing date and continues for the purchased duration.
Monthly payments are debited directly from the chosen payment method.
"Monthly" is defined as 4 weeks.
Responsibility to ensure sufficient funds for payments.
Extra services require an additional fee.
Payments are debited in advance via the chosen payment method.
Membership Benefits & Limitations
Benefits Utilization
Membership credits do not rollover.
Membership benefits end when the membership expires.
Pre-paid and gift cards are not accepted for membership payments.
Non-Transferability and Refunds
Cannot be transferred to another person or refunded.
You cannot allow any other person to use part of your membership.
Cancellation Conditions
Relocation Cancellations
You can cancel with a 30-day notice if you relocate more than 150km away from any clinic, provided you give proof of the relocation.
Convenience Cancellations
You can cancel for your convenience by paying a Cancellation Fee, which is 50% of the balance due for the remaining term.
Freeze Restrictions
You cannot hold or freeze your membership at any time.

