New Zen Memberships now available

Zen Custom Memberships

At Zen, we believe that feeling great is fundamentally linked to feeling great in your own skin.

Maintaining your radiant glow throughout the year has never been more effortless, thanks to our customizable skin and wellness memberships. We meticulously tailor each treatment to address your unique skin concerns and aspirations.

By enrolling in any of our memberships at Zen Medi Spa, you gain access to convenient payment options, including weekly, fortnightly, or monthly direct debits from your account.

Our memberships span over 6 to 12 months, during which you will enjoy exclusive promotions and upgrades available only to members. We have teamed up with our trusted and accredited Aglow to help with our payment and membership options.

Retreat Membership

Deluxe Facial Membership — 12 months

  • 13 x Deluxe Maintenance Facial Treatments
    Your skin expert will choose from Microdermabrasion, Intro Peels, Enzyme Treatments, Dermaplaning or LED

  • Upgrade to Skin Needling $200

With the advantage of the extra special perks.

  • 10% OFF Full Priced Retail

  • Annual Birthday Gift

  • Priority Booking

Weekly Cost — $31.25
Membership Value — $,1625.00

Renew Membership

Advanced Corrective Facial Membership — 12 months

  • 13 x Deluxe Maintenance Facial Treatments
    Your skin expert will choose from Skin Needling, Radiance Pro Facial, Laser Skin Rejuvenation, Advanced Double Skin Peels

  • Boost your recovery with either an Enzyme facial or LED in between treatments for $50

With the advantage of the extra special perks.

  • 10% OFF Full Priced Retail

  • Annual Birthday Gift

  • Priority Booking

Weekly Cost — $68.75
Membership Value — $3,575.00

Refresh Membership

Fully Customisable 6 & 12 months Membership
Ask your therapist for more information and curate your perfect membership option to fit your needs.

  • IPL Treatments

  • Beauty Treatments

  • Lash Lift, Waxing, Eye Enhancements

  • Bootcamps

With the advantage of the extra special perks.

  • 10% OFF Full Priced Retail

  • Annual Birthday Gift

  • Priority Booking

Price of membership varies.

Wellness Membership

Holistic Membership— 6 months

  • 6 x Full Body Massage

  • 1 x Complimentary Experience Facial Treatment
    Your skin expert will choose from Microdermabrasion, Intro Peels, Enzyme Treatments, Dermaplaning or LED

With the advantage of the extra special perks.

  • 10% OFF Full Priced Retail

  • Priority Booking

Weekly Cost — $23.75
Membership Value — $570.00

Zen Membership Options

Start your wellness journey by securing your Zen Medi Spa & Wellness Membership directly at Zen. We will help you organise your bookings and payments with us for a seamless experience of rejuvenation and relaxation.

Skin Membership Terms & Conditions

Membership Basics

Definition and Scope

  • Membership refers to the commitment to pay for services offered within an agreed duration.

  • "You or your" refers to the member holding the Zen Medi Spa & Wellness Membership package.

Booking and Appointments

Scheduling and Cancellations

  • Appointments and bookings are agreed upon times between the member and Zen Medi Spa.

  • Efforts to accommodate booking times, with advance booking encouraged.

  • Fees for cancellations without 24 hours notice or no-shows.

Payments and Terms

Payment Terms

  • Membership commences on the billing date and continues for the purchased duration.

  • Monthly payments are debited directly from the chosen payment method.

  • "Monthly" is defined as 4 weeks.

  • Responsibility to ensure sufficient funds for payments.

  • Extra services require an additional fee.

  • Payments are debited in advance via the chosen payment method.

Membership Benefits & Limitations

Benefits Utilization

  • Membership credits do not rollover.

  • Membership benefits end when the membership expires.

  • Pre-paid and gift cards are not accepted for membership payments.

Non-Transferability and Refunds

  • Cannot be transferred to another person or refunded.

  • You cannot allow any other person to use part of your membership.

Cancellation Conditions

Relocation Cancellations

  • You can cancel with a 30-day notice if you relocate more than 150km away from any clinic, provided you give proof of the relocation.

Convenience Cancellations

  • You can cancel for your convenience by paying a Cancellation Fee, which is 50% of the balance due for the remaining term.

Freeze Restrictions

  • You cannot hold or freeze your membership at any time.

Book your Zen escape today

 

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